6
Maintenance frequency is minimal, and the procedures are simplified.
• Progard® pretreatment pack or the Q-Pak® polishing
cartridge replacement takes less than 5 minutes.
• Quick and easy traceability thanks to RFID tag which
automatically registers the catalog and other new
consumables in the system’s memory.
• The system will alert you to replace consumables or
schedule service visits at least 15 days before
maintenance is actually required.
Service
Merck Millipore provides a comprehensive range of service
programs performed by certified Merck Millipore field service
support engineers to thoroughly maintain and qualify your
Milli-Q® system for full compliance with your industry’s
regulatory standards.
The service program portfolio covers all maintenance
requirements such as installation, customized user training,
scientific and technical support, troubleshooting, preventive
maintenance visits, and all validation requirements using
ad hoc calibrated equipment, procedures, workbooks and
suitability tests within a GXPs environment.
Safety
The Milli-Q® Direct system is tested by an independent and
accredited company for compliance with the CE directives
related to safety and electromagnetic compatibility.
A certicate is delivered with the system and the report can be
consulted on request at the manufacturing site.
The Milli-Q® Direct system is built using components and
practices recommended by UL and has been cUL marked. The
registration can be verified on the UL web site (http://www.
ul.com).
Certification
The Milli-Q® Direct system is delivered with a Certificate of
Conformity ensuring that it has been built and tested fully
assembled following Merck Millipore Standard Operating
Procedures, and a Certificate of Calibration for the
temperature and resistivity meters built in the system. The
Milli-Q® Direct consumables are automatically delivered with
a Certificate of Quality.
Merck Millipore’s manufacturing site is ISO® 9001 v.2000 and
ISO® 140001 certified.
Progard® Pack
replacement
Q-Pak®
polishing
cartridge
replacement
Millipak® Express
40 replacement
Easy and reduced maintenance
(173 pages)
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